Improvements promised to North-South air link under new contract

(Title Image: Jonathan Winton via Youtube)

In a letter to the Senedd’s Public Accounts Committee (pdf), the Director General of the Welsh Government’s Economy Directorate, Andrew Slade, has confirmed that a new public service obligation (PSO) contract will see enhancements to the north-south air link between Anglesey and Cardiff.

In the letter, Mr Slade says that the new contract includes:

  • An increase in the number of available seats on each flight from 19 seats to 29 seats – if the UK Government allows it in the future.
  • Check-in will remain open until 30 minutes before departure to make it more attractive to business passengers.
  • Passengers will be able to book online and bilingually, alongside the introduction of an annual marketing plan.
  • Fast-track security and access to the executive lounge at Cardiff Airport as well as in-flight cabin crew service serving complimentary refreshments.

A four-year PSO contract was awarded to Humberside-based Eastern Airways in February 2019, with the company taking over the route after the previous operator, Citywing, went into administration.